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| trinaths | hi all, Good Morning | 05:43 |
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| yangyapeng | trinaths: hi | 09:28 |
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| trinaths | yangyapeng: hi | 09:36 |
| trinaths | yangyapeng: how are you doing | 09:36 |
| yangyapeng | trinaths: I'm good, thanks, how are you | 09:38 |
| trinaths | yangyapeng: doing good. :) | 09:50 |
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| trinaths | yangyapeng: freezer restore did not succeed well. its just "running". at compute node, freezer-agent shows sftp connection initiated and becomes idle. | 09:51 |
| yangyapeng | trinaths: if it have some log in freezer.log | 09:51 |
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| diliprenkila | Hi all. I am unable to connect to freezer-api through its command line client. It gives me service not available error. I have included the log and conf files here http://paste.openstack.org/show/617762/ Please take a look | 11:00 |
| szaher | diliprenkila: Hi, Can you send us the endpoint list ? | 11:02 |
| diliprenkila | 5bdfea12ebb24935a0fd9c3407bcac71 | RegionOne | backup | backup | True | public | https://83.241.182.227:9090 | 11:03 |
| diliprenkila | szaher: the above one is the public endpoint | 11:04 |
| diliprenkila | szaher: of freezer | 11:04 |
| szaher | diliprenkila: Can you curl this endpoint ? | 11:04 |
| szaher | can you get freezer-api logs ? | 11:04 |
| szaher | diliprenkila: it looks like freezer-api unable to validate the token 2017-08-08 10:53:47.347 6082 ERROR keystonemiddleware.auth_token [-] Bad response code while validating token: 400: BadRequest: Invalid input for field identity/password/user: id or name must be present. (HTTP 400) (Request-ID: req-2d9a2c97-ffc3-4c60-9885-e6156e3cc920) | 11:05 |
| szaher | 2017-08-08 10:53:47.348 6082 WARNING keystonemiddleware.auth_token [-] Identity response: {"error": {"message": "Invalid input for field identity/password/user: id or name must be present.", "code": 400, "title": "Bad Request"}}: BadRequest: Invalid input for field identity/password/user: id or name must be present. (HTTP 400) (Request-ID: req-2d9a2c97-ffc3-4c60-9885-e6156e3cc920) | 11:05 |
| szaher | 2017-08-08 10:53:47.349 6082 CRITICAL keystonemiddleware.auth_token [-] Unable to validate token: Failed to fetch token data from identity server: ServiceError: Failed to fetch token data from identity server | 11:05 |
| diliprenkila | szaher: yes | 11:06 |
| diliprenkila | szaher: i have given correct credentials and i am able to get into other openstack servcies with the rc file of freezer but not for freezer. | 11:07 |
| szaher | diliprenkila: you don't have a username in your configuration! | 11:11 |
| szaher | check the keystone authtoken section here http://logs.openstack.org/79/458379/8/check/gate-osbackup-freezer-dsvm-ubuntu-xenial/84765a9/logs/etc/freezer/freezer-api.conf.txt.gz | 11:11 |
| trinaths | szaher: hi, how are you doing. how is your health now. | 11:12 |
| szaher | trinaths: Hey!, I'm good :D Thanks for asking | 11:12 |
| szaher | trinaths: How are you doing with freezer ? | 11:12 |
| diliprenkila | szaher: I have included username in freezer-api conf file. Now it returns [*] Error 500: Internal Server Error. | 11:17 |
| diliprenkila | szaher: and i haven't get anything in logs. | 11:19 |
| trinaths | szaher: freezer is good. but remote storage based restore does nothing. | 11:23 |
| trinaths | diliprenkila: can you share the freezer conf you are using. | 11:27 |
| trinaths | diliprenkila: freezer requires, few other info than what other services requires. | 11:29 |
| diliprenkila | trinaths: my freezer-api conf file http://paste.openstack.org/show/617768/ | 11:31 |
| diliprenkila | trinaths: what info do freezer requires | 11:36 |
| trinaths | diliprenkila: what is the adminrc ur using | 12:10 |
| trinaths | diliprenkila: here is my working conf. do you want to co-relate? http://paste.openstack.org/show/617774/ | 12:11 |
| trinaths | diliprenkila: here is the adminrc I'm using, http://paste.openstack.org/show/617777/ | 12:12 |
| diliprenkila | trinaths: my adminrc | 12:12 |
| diliprenkila | trinaths: http://paste.openstack.org/show/617776/ | 12:12 |
| trinaths | diliprenkila: can u co-relate both admin rc and change as appropriate. | 12:13 |
| trinaths | diliprenkila: i think the user be "admin" | 12:13 |
| diliprenkila | trianths: why admin and why can't we use freezer user? | 12:14 |
| trinaths | diliprenkila: ok. can u once test with admin. | 12:14 |
| diliprenkila | trianths: yes will do | 12:15 |
| trinaths | diliprenkila: we have two users, admin and demo (if u are using devstack). | 12:15 |
| diliprenkila | trianths: do we have freezer-scheduler running , inorder to retrieve jobs ? | 12:17 |
| trinaths | diliprenkila: freezer has 3 components. freezer-api, freezer-scheduler and freezer-agent. | 12:20 |
| trinaths | diliprenkila: (1) run at controller | 12:20 |
| trinaths | (2) and (3) can run on nodes (either be controller or compute) where the back and restore be happen | 12:21 |
| diliprenkila | trianths: Hi, I have used admin user and then correlated my conf to yours. Then i am getting the follwing error | 12:28 |
| diliprenkila | trianths: 2017-08-08 12:27:06.412 30970 WARNING keystonemiddleware.auth_token [-] Identity response: {"error": {"message": "Invalid input for field 'identity/password/user/password': None is not of type 'string'", "code": 400, "title": "Bad Request"}}: BadRequest: Invalid input for field 'identity/password/user/password': None is not of type 'string' (HTTP 400) (Request-ID: req-f0da91b3-5a6e-4a64-afb4-78095fb810fd) | 12:28 |
| diliprenkila | 2017-08-08 12:27:06.413 30970 CRITICAL keystonemiddleware.auth_token [-] Unable to validate token: Failed to fetch token data from identity server: ServiceError: Failed to fetch token data from identity server | 12:28 |
| trinaths | diliprenkila: which version r u suing | 12:29 |
| trinaths | using | 12:29 |
| diliprenkila | trinaths: frankly i donno. do you know how to get it ? | 12:31 |
| trinaths | i mean ocata or pike | 12:32 |
| trinaths | or the latest | 12:32 |
| trinaths | branch | 12:32 |
| diliprenkila | ocata | 12:32 |
| trinaths | ok | 12:33 |
| trinaths | me too using ocata | 12:33 |
| trinaths | can u compare the conf and rc file I shared with u diliprenkila | 12:34 |
| diliprenkila | trinaths: can you give me documentation you used ? so that i will redo entire thing | 12:34 |
| trinaths | diliprenkila: r u using devstack ? | 12:35 |
| diliprenkila | trinaths: no, i am trying to install on my openstack cloud. | 12:35 |
| trinaths | oh ok ur installing things manually. | 12:36 |
| trinaths | right ? | 12:36 |
| diliprenkila | trianths: yes | 12:36 |
| diliprenkila | trianths: is there any devstack plugin? | 12:37 |
| trinaths | diliprenkila: yes | 12:37 |
| trinaths | I used, https://github.com/openstack/freezer/blob/master/doc/source/admin/freezer-api-install.rst | 12:37 |
| trinaths | but devstack has done most of the things | 12:37 |
| diliprenkila | trianths: Freezer Agent must be installed | 12:38 |
| diliprenkila | trianths: is it compulsory ? | 12:38 |
| diliprenkila | trinaths: i just downloaded the freezer-api source and ran it . | 12:38 |
| trinaths | diliprenkila: ok | 12:39 |
| diliprenkila | trinaths: doc says Freezer Agent must be installed. Is it necessary ? | 12:40 |
| trinaths | diliprenkila: not now. | 12:40 |
| trinaths | u have single node or multi node setup ? | 12:40 |
| diliprenkila | trianths: multinode setup | 12:41 |
| trinaths | ok | 12:41 |
| trinaths | in controller install freezer-api | 12:41 |
| diliprenkila | trianths: yes i will install. I think i missed some thing. It is better to redo. Thank you for your conf files. I will use them. | 12:43 |
| trinaths | change the conf as appropriate to your openstack env. | 12:43 |
| diliprenkila | trianths: yes will do. | 12:43 |
| trinaths | change the adminrc I have shared. | 12:43 |
| trinaths | diliprenkila: ok. nice. leaving for the day. bye | 12:44 |
| diliprenkila | trianths: do u live in India ? | 12:44 |
| trinaths | diliprenkila: yes | 12:44 |
| diliprenkila | trinaths: yes, me too. Have a good evening. | 12:45 |
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| openstackgerrit | Merged openstack/freezer master: Updated from global requirements https://review.openstack.org/491281 | 14:02 |
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